Bill Processing

Professional and Technical Fees

The EPIC System captures all professional charges and hospital charges in a centralized environment called Research Billing Review Report. The charges will not move forward to billing to either the patient’s insurance or research grant until research teams review and make the necessary adjustments in the report.       

Billing Disputes

Billing discrepancies, also known as “disputes” include any professional or technical charge billed to the patient’s personal family account (i.e., insurance company).  

Research Teams are encouraged to email a copy of the patient’s bill to OCR Finance at psom-ocrfin@pobox.upenn.edu for assistance with immediate resolution. Please include the study Research Billing Number (RBN) and indicate the specific dates and charges that are in dispute.